Frequently Asked Questions
Sessions, scheduling, pricing, online lessons, and progress
Getting Started
How do I get started with tutoring?
Getting started is a short conversation. Schedule a free consultation, usually 20 to 30 minutes by phone or video, and we'll talk through what your student is working on, whether Roots of Reason is a good fit, and what a first month might look like. You can book online or call (408) 766-2399.
What ages and grades do you serve?
We work with students from Kindergarten through 12th grade. Our teaching adapts to each student's grade level and needs, from early foundational skills through middle and high school coursework.
Do you require a long-term commitment?
No. Sessions are pay-as-you-go, with optional packages at a lower rate. Start with a few sessions and adjust the schedule as needed.
Programs & Services
What subjects do you tutor?
Reading and phonics, writing and grammar, math, science, social studies, and homework help. Also test preparation, study skills, and executive function coaching.
What's the difference between one-on-one and small group sessions?
Standard tutoring sessions are 60 minutes. One-on-one sessions focus on one student; small groups bring together two to five students with compatible learning goals. Guitar lessons and combined programs have arrangements agreed during the consultation. We'll discuss which format fits the student and confirm the length and rate before starting.
Do you work with students who have learning differences?
Yes. Roots of Reason has experience supporting students with dyslexia, ADHD, and other learning differences, using multi-sensory teaching methods, and can coordinate with your child's IEP or 504 plan. During your consultation, please share any diagnoses or concerns so sessions can be planned appropriately.
Scheduling & Sessions
How often should my child have tutoring sessions?
Most students benefit from 1-2 sessions per week. This frequency provides consistent support while allowing time for practice between sessions. However, we can adjust based on your child's needs - some students do well with weekly sessions for maintenance, while others benefit from more intensive support during challenging units or test preparation.
What's your cancellation policy?
We require 24-hour notice for cancellations. Sessions cancelled with proper notice can be rescheduled at no charge. Last-minute cancellations (less than 24 hours) or no-shows are charged at the full session rate. We understand emergencies happen and handle these on a case-by-case basis.
Do you offer summer programs?
Yes. Summer sessions run for students who want to get ahead and for students reinforcing last year's skills. Daytime hours open up in summer.
What are your hours of operation?
We offer sessions Monday through Friday from 3:00 PM to 7:00 PM, and Saturday from 9:00 AM to 4:00 PM. During school breaks and summer, we have expanded daytime hours. Online sessions may be available outside these hours by special arrangement.
Pricing & Payment
How much does tutoring cost?
Standard one-on-one tutoring is $65 for 60 minutes. For a shared 60-minute session, the per-student rates are $40 for two students, $30 for three, $25 for four, and $20 for five. Guitar lessons and combined programs are quoted separately.
Do you offer financial assistance?
Yes. Sliding-scale pricing based on need, and payment plans. Ask, and the conversation stays private.
What payment methods do you accept?
We accept all major credit cards, debit cards, ACH bank transfers, and checks. Payment is due at the time of service unless you're on a pre-approved payment plan. For packages, payment is required upfront to secure the discounted rate.
Online Learning
How do online tutoring sessions work?
Our online sessions use Zoom with interactive whiteboards and screen sharing. Students can see their tutor, share their work, and collaborate in real-time. We help with setup before the first session.
What technology do we need for online tutoring?
You'll need a computer or tablet with a camera and microphone, and a reliable internet connection. We recommend using a computer rather than a phone for the best experience. We'll send you easy setup instructions and can provide a tech check before your first session.
Are online sessions as effective as in-person?
For most students, yes. The sessions use a shared whiteboard and the same materials. Some younger students do better in person, and we will say so if we think that is the case.
Progress & Results
How do you track my child's progress?
Progress notes are kept for every session, and parents get regular updates on skills mastered, areas of improvement, and next steps. Bigger-picture check-ins are scheduled whenever you want one - just ask.
How quickly will we see results?
Progress depends on the student's starting point and the work involved. We look for specific changes in understanding and independence and discuss what still needs attention. There is no fixed timetable for every student.
Do you communicate with my child's teacher?
With your permission, we're happy to coordinate with your child's classroom teacher. A short email thread with the teacher keeps tutoring aligned with what the class is doing.
What if my child isn't connecting with their tutor?
Tell us. If Roots of Reason is not the right fit, we will say so and point you toward options that are.
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Still Have Questions?
Call, text, or email with anything not covered here.